Terms & Conditions

Last Updated: September 1, 2026

Tawteen Tech provides you with unique Tawteen Tech applications, products, and services, and we inform you that we -Tawteen Tech- own all ownership rights over them.

Please peruse very carefully this Agreement "Master Subscription Agreement" embodied in the Terms & Conditions; It is a legal document provided by any company to its users to determine the terms, conditions and provisions of subscription to their service. The master subscription agreement (Terms & Conditions) is necessary for both signatories as it defines the rights and responsibilities of both parties during the subscription period.

In case you accept or approve on this master subscription agreement (Terms & Conditions), you have to read carefully the terms & conditions of the service mentioned below, which referred to it as the agreement. You acknowledge by your acceptance or approval to abide by the terms & conditions listed therein, and this agreement is what governs your access and use to our sites, services and applications.

It should be noted that this agreement gives you the right to contract to leverage from our websites & services & applications whether on behalf of yourself or on behalf of any legal entity. In case you contract with us on behalf of a legal entity, you are -to us - considered a legal representative authorized by this entity, and this agreement gives you the authority to bind this entity to the terms & conditions of this agreement, You are obliged to provide us proof of your authorization or representation of this entity when we request it.

This agreement is between us, we Tawteen Tech, and our affiliates (which will be referred to in this Agreement as we Tawteen Tech or service provider party), and You (who will be referred to as you, or the Customer, or the User) whether he signs or approve on his own behalf as an individual or on behalf of a legal entity and is in this Agreement acting as a legal representative of such entity. So the pronoun "you" in this Agreement refers to the single user (the customer contracting with Tawteen Tech), or the relevant person, the Company or a legal entity unless otherwise required.

Please peruse the terms & conditions of this agreement very carefully, as it outlines the scope of what your subscription covers as a user (as a customer), as well as the terms of privacy, security, methods of payment and payment of fees, the possibility of renewing the subscription, etc.

It should be noted that Tawteen Tech Privacy Policy forms part of the terms & conditions of this service agreement, which describes the terms under which our Websites & services & applications are used, so you must read it carefully in conjunction with these terms & conditions, and to check out them click on the link provided here. Also, by accepting or approving to these terms and conditions, you accept and agree to all the various policies, terms and conditions found on the Tawteen Tech platform in the Trust Center.

By your acceptance or approval to the terms & conditions of this Agreement, you create a legally binding contract between you and us Tawteen Tech, and you acknowledge that you are of the required legal age and capacity, and in case you accept or approve on behalf of an entity, you have – for us- the authority or delegation to bind this entity to the terms & conditions drawn up in this Agreement.

When you visit our website and accept or approve to these terms & conditions set out below, you are bound before us and before the law with the terms & conditions stipulated upon in this agreement, Please note that there is a provision for tariffs for the description of Tawteen Tech Services at the end of this Agreement in clause (29).

1- YOUR ACCOUNT INFORMATION, AND ITS SHARING:

Registration: To allow you to access our websites and applications and use our services, we may need to know certain information about you, such as your first and last name, email address, phone number, and password. If you don't give us this info or any other info we ask for, we might not be able to let you access or use some or all of our sites, services, or apps. This could make it hard for us at Tawteen Tech to give you the services or exclusive offers you want. Therefore, you guarantee your compliance with any data or information requests, as well as the accuracy of your data and that of any end user affiliated with you, and you release us from any liability for any omission or error in such data or information.

• By creating an account, you acknowledge and guarantee the following:
• The accuracy, correctness, and completeness of the data provided by you or any end user affiliated with you.
• You bear full responsibility for any error, omission, or incorrect information, and you release us from any liability for any damage resulting therefrom.
• Your full responsibility for maintaining the confidentiality of your username and password and not disclosing them to any third party.
• That you are fully responsible for all activities that occur under your account or login credentials.

1.2 Disallow Sharing (Prohibition of Sharing):

Except as expressly approved by us, Tawteen Tech, you may not share your account, administrator rights, or any other user rights or administrative privileges with anyone else. You may not share the above-mentioned passwords or login information with anyone else.

• If you allow any third party to manage your account or allow others to use it, you are solely responsible for the consequences of such permission, and we, Tawteen Tech, shall not be held liable.

2- LICENSE ACCESS FOR APPLICATIONS AND ENABLING THE USE OF SERVICES:

2.1 Use and Access:

In accordance with the terms & conditions of this Agreement, you have the right to access and use our Sites and Services during the initial subscription term (your plan) or the current renewal term. If access to or use of any part of our Services requires downloading or installing our applications, we Tawteen Tech grant you a limited, non-exclusive, revocable, non-transferable or non-assignable, non-sublicensable and royalty-free license to use our applications. You acknowledge and agree that your use of and access to our websites, services or applications is revocable at any time by our sole discretion we Tawteen Tech.

2.2 License of use:

We Tawteen Tech, grant you a limited, non-exclusive, revocable, non-assignable, non-sublicensable and royalty-free license to use our Services or Applications during your subscription term (your plan).

2.3 Proprietary rights (Ownership):

You acknowledge that our websites & services & applications that you enjoy are made available to you on the basis of the subscription - fees - that you pay, and that our applications, are made available to you under a limited license, and none of them - whether the site, services or applications - have been sold to you. You also acknowledge that you have not and will not acquire ownership of any right, service or documentation indicating your ownership of our other applications, as well as any enhancements or modifications to the services that we Tawteen Tech, as well as any new versions, updates, processes, whether derivative or otherwise, technologies or models, as well as user interfaces and designs, database design, and any idea embodied on the interface of the site, application or services, and all of the foregoing are unsellable or rentable to others.

3- END USER RESPONSIBILITY:

Please read these terms & conditions carefully before using or accessing or using our websites & services & applications:

3.1 Use of the Services, End User Responsibility:

In your use of our Services, you comply with all the terms & conditions of this Agreement, and you guarantee to us that you and any End User and the attendance (Participants) compliance with the terms & conditions of this Agreement, and you are solely responsible for your use and access by you and any end user of our sites, services and applications. By accepting or approving to this Agreement, you acknowledge that you are liable before us for any acts, or omissions of any third party that you allow or give access to our services or applications, whether or not such access is permitted by us Tawteen Tech or not.

3.2 Violations by any third-party or any end user:

Any violation or breach made by any End User or any third-party to whom you have permitted access to or use our websites, or services or applications; we are not responsible for it, and in case you become aware of any violation related to the use of our sites, services and applications, you must promptly inform us on our e-mail support@qriib.com

3.3 Liability for data and content:

Under no circumstances are we liable in any way for any data or content viewed during your use or the use of the end user or any third-party authorized by you; of our websites & services & applications, including -but not limited to- any error or omission in any such data, and we are not responsible for any damage or loss incurred as a result of use, or access or non-use to any data or other content, You agree to disclaim our liability for content generated by the choice and use of Tawteen Tech's AI features to facilitate your meetings.

3.4 Investigations about usage:

We have the right to investigate any suspicious complaint we receive about your use of our websites & services & applications, or any violation that attracts our attention, and we have the right to investigate you about your use if we have reasonable grounds to suspect that you deliberately tampered with your personal data or information, or deliberately used our services or applications in any way that may cause any abuse to us. As a result of the foregoing our right to take any action at our sole discretion, and we have the right to remove any data or content, terminate accounts, suspend or disconnect our services or applications, and take any reasonable action at our discretion.**

4- SYSTEM REQUIREMENTS:

In order to enjoy the best experience with our websites, services and applications, we recommend that you obtain a well-qualified device compatible with our services and applications, as well as high-speed internet, and you are solely responsible for any additional charges for your use of or access to our websites, services or applications, including application fees, Internet access or text messages. You agree that the foregoing requirements are your sole responsibility.

5- USE OF BETA SERVICES:

For evaluation and testing purposes, we Tawteen Tech might make some Services available as closed or open beta services (referred to as "Beta Services" ). You agree and acknowledge that we are the only ones with the authority and right to determine the period to test and assess the availability of these beta services. The decision to provide the Beta Services as commercial services, -if any- and the extent to which such testing is successful will be entirely up to us. We reserve the right, at any time and from time to time, to completely or partially stop, temporarily or permanently, any of the Beta Services with or without notice to you. You acknowledge and agree that Tawteen Tech shall not be responsible or liable to any third party for any injury arising from, connected to, or caused by the modification, suspension, or termination of any Beta Service for any reason.

6- RECORDING MEETINGS:

You are responsible for complying with all laws and rules governing the monitoring or recording of conversations whether as an account holder or meeting moderator. In case you choose to record webinars or meetings we inform you that by your accepting or approving to this agreement, you give us the ability to store your recordings securely, and you can download them on your device Not contrary to paragraph (13.4) below.

7- PROHIBITED USES:

By your acceptance or approval to this Agreement, you undertake on your behalf and any End User not to do or permit, directly or indirectly, the following:

• Use our websites, services or applications in any way that may be contrary to our Acceptable Use Guidelines Rules, as well as any of our policies or any terms and conditions found on Tawteen Tech website. -Make any modification, customization, disassembly, decompile, preparation of derivative works, create improvements, derive innovations from, reverse engineer or attempt to access any underlying technology of the websites, Services or Applications, including any source code, process, data set or database, management tool, development tool, server or hosting site (technician), all things owned by us We Tawteen Tech - all - you are not entitled to Compromising it.
• Use our websites, services or applications, whether intentionally or negligently, in any way that may cause our networks or other users any malfunction, or may offend us in any way or take any action that would diminish the ratings of our website, services or applications.
• Attempt to circumvent any of the technical procedures we follow to provide our sites and services and applications.
• Carrying out any activity that may be illegitimate or illegal under the applicable laws, or may be characterized by fraud, false or may lead to misinformation.
• Stealing or embezzlement by our websites, services or applications, or violate any of the property rights of any third-party.
• Post, or upload any inappropriate or prohibited content or material on our site, including:
• The content is morally inappropriate or incompatible with religions in any way.
• The content is offensive, indecent, or suggestive of obscene or pornographic suggestions.
• The content is based on incitement to violate laws and rules of racism or religion or Inciting violence, whether explicitly or implicitly, discrimination, hatred, or incites anti-socialism.
• The content not comply with international laws, ethical rules, values and morals.
• The content may threaten national security or international security.
• The content may promote or fall within the framework of gambling.
• The content is random or spammed.
• Transfer any data or feature that we are unique to other competitors, or create a site, application or service that would compete us, as well as use our services or applications in order to develop, market or produce similar sites, services or applications.
• Use our websites & services & applications to send unauthorized advertisements or to harass, defame or threaten someone or send a message whose content is illegal - according to the applicable laws - obscene or inappropriate, or any act that may entail civil or criminal liability on our shoulders.
• Upload or transmit any application or other customer content or code that may or is intended to harm or adversely affect the performance of our services and applications or disable them in any way, or extract information or data from other applications or networks or other users of the services or applications in a manner that may harm or it may aim to harm our websites, services, applications or other users (our customers).
• Carrying out any action that disrupts our websites or services, or the efficiency of our applications, or weakens our security systems.
• Use our websites, or services or applications in a manner that may constitute non-compliance with our policies, terms & conditions, including but not limited to: spam or fake, control import and export of data, intellectual property and privacy
• Using our websites, services or applications in a manner that violates the applicable laws, such as counter-terrorism, anti-bribery, corrupt foreign practices and any other laws that require the consent of audio and video subject matter.
• Remove, block or change any logo that proves our ownership over our websites or services or applications.
• Use or offer our websites, services or applications for rent, sale, reproduction, resale, distribution, publishing, assignment or sublicense, or use any of our services or applications for any commercial or other purpose not expressly drawn up in the terms & conditions of this Agreement.
• Make our websites, services or applications available to any third-party, unless expressly stipulated in this Agreement.
• Please note that in case you carrying out any of the aforementioned acts mentioned in this clause 7 (Prohibited Uses), you expose yourself to legal and criminal liability according to the applicable laws, and you bear the sole responsibility for carrying out such prohibited acts, and you are solely responsible for indemnifying us for any damage or loss that may be caused to Tawteen Tech as a result of your practice of such prohibited acts.

8- COMPLIANCE WITH LAWS:

You are solely responsible for your and any End User's compliance with all laws that apply to you and any End User's access to our Websites & Services & Applications, including laws requiring you to provide appropriate End User notices and obtain End User consents that may be required, which may be necessary to allow us and any third party authorized by us to use and share Customer Content.

9- DATA USAGE; RESPONSIBILITIES AND LICENSES:

9.1 Customer (your) Content and End User Content:

Any data, content, communications, messages, files, documents, any text, recordings, outputs, visualizations or any other content provided or generated by you or any End User, is referred to as Customer Content.

9.2 Customer license grant & permitted uses:

We cannot access, use or process your content except in the following cases and to the extent permitted to us:

• According to the terms & conditions of this agreement, and as required to provide our services and perform our obligations to you to the fullest.
• According to our privacy policy and Tawteen Tech Acceptable Use Guidelines
• According to what you allowed us to access, for example, the artificial intelligence features and functions provided by Tawteen Tech.
• According to the applicable laws.
• According to safety purposes or any security or legal purposes, including our Acceptable Use Guidelines. Please note that we Tawteen Tech we do not use any audio, video, chat, screen sharing, attachments, or other public content such as communications (e.g. survey results, whiteboard, feedback) to train our employees or ours or third party’s artificial intelligence models.

9.3 Our obligations towards your Customer Content (End User):

We give you satisfactory material and technical measures for Your Content to prevent unauthorized disclosure of or attempted access to Your Customer Content. In case unauthorized disclosure or access to Customer's Content (End User) occur, we will notify you immediately.

In order to provide or facilitate access to our applications and services, we may need to use certain consultants, other service providers, sub processors and third parties authorized by us Tawteen Tech, then we guarantee that any sharing of your Customer (End user) Content will be within the limits of applicable laws.

9.4 User Responsibilities:

You are solely responsible for compliance with all laws and regulations pertaining to Customer Content (with your Content and End User Content), including laws requiring you to obtain the consent of any third party in order to use, license or create Customer Content (Your Content and End User Content), as well as to provide appropriate notices of third-party rights. In case we become aware of any violation by any customer (whether issued by you or any your end user) of any terms & conditions of this Agreement or any of the provisions of the laws applicable, we may delete the content of this customer without notice to you about this, but you will retain all ownership rights in your customer content in accordance with any license or other rights granted. For you.

10- ELIGIBILITY FOR USE; RESTRICTIONS ON CHILDREN'S USE:

10.1 Eligibility:

You acknowledge that you are of legal age required to accept or approve to this Agreement as well as the use of our websites, services and applications, and you acknowledge that you are eligible to comply with the terms & conditions, and obligations and warranties and affirmations stipulated upon in this Agreement. If it comes to our attention that you are under the legal age to accept or approve to this Agreement or that you are ineligible to use our Websites & Services & Applications, we may terminate or suspend your access to and enjoyment of our Websites & Services & Applications without any prior notice.

10.2 Restrictions on children's use of our Services:

Our websites & Services & Applications are not intended for use by persons under the age of 13, unless it is with the participation of or through a parent or responsible body, for example: a school or educational institution.

11- CHARGES AND PAYMENTS:

11.1 Charges:

By accepting or agreeing to this agreement, you agree to pay our fees. It should be noted that all fees charged include taxes stipulated in applicable laws, regulations, and decisions. We collect our fees through the payment method you have chosen, whether by credit card, debit card, or any other payment mechanism you choose, for all fees due as a result of your use of our websites, services, or applications, including setup fees, usage fees, the fees for the plan you have chosen (subscription), recurring fees, and any other fees and costs associated with the services or your account, one-time fees, non-recurring fees, and any additional fees. You also agree to provide your credit card information and related personal data, when necessary, to third parties for payment processing and fraud prevention purposes. Fees will be collected through your chosen payment method (credit card, debit card, third-party payment intermediaries).

11.2 Your changes and their impact on your charges:

You agree to pay the fees associated with your Plans as described when selecting your package (Free/Pro/Business), including any additional license fees.

When you enter your card details for the first time, you expressly agree to auto-renewal from your card at the end of the plan period (unless you cancel the renewal). And it should be noted that the change in these fees appears to you directly on your control panel (your dashboard).

11.3 Subscription modification (modify your Plan):

During the term of your plan, you have the right to choose, modify, or request additional features or benefits (such as increasing the number of rooms, increasing cloud storage space, increasing the number of participants, etc.) at the beginning, middle, or end of your plan term. in addition to what you have contracted or subscribed to in order to enjoy our services and features.

11.3.1 Modifications within the plan: (Upgrade/Downgrade)

• Upgrade (Increase Licenses) or Plan Upgrade: If you increase the number of licenses or choose a higher plan during the package period, you will be immediately charged for the additional cost based on the remaining period of the package.
• Downgrade (Decrease Licenses) or revert to a lower plan: If you reduce the number of licenses or revert to a lower package, no refund will be given for the difference in the price paid in advance, and the change will take effect at the beginning of the next cycle (next renewal). Please note that you are obligated to pay the fees due for these additions or features for the remaining period of your plan. (Illustrative example in the case of an upgrade: If you choose or request these additions or upgrades in the middle of your plan period, you are obligated to pay the fees for all these additions for the remaining period of your plan). Illustrative example in the case of a reduction: If you downgrade or reduce your license, you can also make these add-ons or additional features available or present each time you choose to renew your plan.

11.4 Payment Method:

11.4.1 Any changes you make to your payment method when you renew your plan will not affect the fees charged to you according to your payment method (which you originally used) prior to these changes, except after the modifications have been made. In addition, you agree to allow us, Tawteen Tech, to use any updated payment method information provided by your card-issuing bank or applicable payment network, as well as to collect fees from your current primary payment method using the payment method details stored in our systems. In the event that this payment method is declined—i.e., the one currently in use we also reserve the right to use your backup payment method to the extent that it is available. When you add a backup payment method, you authorize us, Tawteen Tech, to process any applicable charges to the backup payment method if your primary payment method is declined.

11.4.2 By accepting and agreeing to this Agreement (Terms and Conditions), you agree, on behalf of your partners or those authorized by you to manage your account with us, to to hold us, Tawteen Tech, our affiliates, and any of our employees completely harmless from any liability or damage resulting from the loss, misplacement, fraud, or theft of your payment card, credit card, debit card, or any other payment mechanism you choose to pay fees to us, Tawteen Tech, as well as any transactions made in cases of loss, theft, or fraud of any payment method on any of the various electronic payment platforms or gateways.

11.4.3 The payment system at Tawteen Tech relies on external electronic payment service providers, who operate in accordance with international security standards. Therefore, by accepting or agreeing to these terms and conditions, you expressly agree to the following:

• That financial transactions are processed through external service providers.
• The company has no control over the gateway's decisions regarding payment approval or rejection.
• Tawteen Tech does not store card details and accepts no responsibility for any security breaches at the payment provider.

11.5 Non-refundable and Non-charges:

You agree that all payments, except as set out in paragraph 11.6 below, are final, non-refundable, and non-cancelable , unless otherwise agreed by Tawteen Tech.

11.6 Change in prices:

We have the right to change the prices of our services and applications at any time by our sole discretion, and any change in prices will be notified to you. Any changes to your charges will be effective when you start a renewal term. Taking into considerations the above paragraph (11.3.1) regarding plan upgrades or downgrades.

In case you wish to terminate or modify your services that are affected by price changing, you must expedite doing so within the time period of validity of Rate Change notice that sent to you. Your failure to modify or terminate the affected Services by the price change during the stipulated period of validity of this Notice; consider an implicit consent to our new payments (our new pricing), unless your express consent to such change is required by the applicable law. In case that you do not pay the new charges, we have the right to stop your enjoyment of our services and access to our applications, as well as to carrying out what we see necessary within the limits of the laws in force in order to collect our fees from you.

11.7 Discounts and any promotional or exclusive offers:

Our stated rates may be discount rates, limited-time vouchers, promotional prices, sale prices, or exclusive offers, which are often temporary and will expire either in accordance with the terms of this offer or upon the commencement of a new subscription term.

11.8 Free trial of services and applications:

• We offer a 14-day free trial period for certain plans, such as Pro or Business.

• If you wish to activate features from a paid plan during the trial period, you must enter your card details from the outset to enable automatic withdrawal after the trial ends.

• At the end of the trial period, the paid plan will be automatically activated unless you cancel the renewal before the end of the trial. Your right to use and access any free services and use them is not guaranteed for any period of time and we reserve the right, in our sole discretion, to restrict or terminate your use of or access to any free versions of any services and applications by any individual or entity. If you use the Services on a trial or promotional basis "Trial Period", the trial period will end and access to the Services and Applications in the following cases:

• If no date is specified after 14 days of your access to or use the websites, services and applications.

• Or when you subscribe to one of our websites or services or applications. Please note that during the trial period, to the extent permitted by applicable laws, we provide our websites & services & applications as it is, and without any warranty or compensation, and we may modify or suspend any trial period or any promotions with notice to you.

11.9 Difference between cancellation and cancellation of renewal:

11.9.1 Cancellation of subscription/plan:

Cancellation of the plan does not result in any refund of prepaid amounts.

The user will lose access to paid features immediately upon expiration of the current term (cancellation of the paid plan).

11.9.2 Cancel Recurring:

The user may turn off automatic renewal in their account settings.This action does not affect the current service, and the benefits remain available until the end of the paid subscription plan, without subsequent renewal of the plan.

When you select either option, a confirmation pop-up window will appear explaining the consequences of your choice, and you must confirm your understanding before canceling.

11.10 Payment Failure and Dunning Mechanism

If the automatic payment (automatic withdrawal) fails for any reason, including insufficient funds, card expiration, or bank rejection, the dunning mechanism is activated according to the following controls:

First: Grace Period (Dunning Period)

1. The service remains active during the grace period, and the user continues to have uninterrupted access to its features.

2. The system makes repeated attempts to collect the fees due during the specified period.

3. Multiple notifications are sent to the user via email or within the control panel to inform them of the failed withdrawal attempts.

4. When the user makes a payment later, any overdue amounts are collected first before any future collections or renewals.

Second: Restrictions during the grace period

No financial changes are allowed during the Dunning period, including:

• Requesting a plan upgrade.
• Adding new licenses. These changes are only accepted after all overdue financial obligations have been settled.

Third: End of the grace period

If the failure continues throughout the Dunning period without successful payment:

1. Tawteen Tech has the right to temporarily suspend the service or restrict access to paid features.

2. The company may cancel the plan or reduce the level of access at its own discretion and in a manner that does not conflict with the user's rights.

3. All outstanding fees remain payable, and suspension of service does not exempt the user from financial obligations.

11.11 Subscriptions purchased through mobile application stores:

You may subscribe to a paid plan either on our website, by paying with a card through our payment providers, or inside our mobile applications, through the Apple App Store or through Google Play. The rules below apply to subscriptions purchased inside our mobile applications, and they prevail over paragraphs 11.5 and 11.6 to the extent of any conflict.

11.11.1 The store collects the payment:

Where you subscribe inside our mobile applications, the applicable store, and not Tawteen Tech, processes and collects the payment and holds your billing details. We do not receive or store your payment card details for those purchases. Your purchase is also governed by the terms of the store you bought it from, in addition to this Agreement.

11.11.2 Term, price and automatic renewal:

The plan, the billing period, whether monthly or yearly, the number of licenses, and the price are those displayed to you in the store at the moment you confirm the purchase. The subscription renews automatically for a further period of the same length, at the then current price, unless you turn off automatic renewal before the renewal falls due, as described in paragraph 11.11.3.

11.11.3 Managing and cancelling your subscription:

Where you manage and cancel your subscription depends on where you bought it:

• Purchased on our website: in your control panel (your dashboard).
• Purchased through the Apple App Store: in the Settings application on your device, under your Apple Account, then Subscriptions. You may also manage it from the App Store application.
• Purchased through Google Play: in the Google Play application, under Payments and subscriptions, then Subscriptions.

Please note that these channels are separate. Turning off automatic renewal in your control panel does not cancel a subscription that you bought through a store, and cancelling in a store does not cancel a subscription that you bought on our website.

11.11.4 When cancellation takes effect:

You may cancel at any time. Cancellation stops the next renewal; it does not end the period you have already paid for. Your organization keeps access to the paid features until the end of the current billing period, and the plan then ends. No refund is given for the unused part of a period that has already been paid for, except where the store's policy or the applicable law provides otherwise.

11.11.5 Refunds:

Refunds for subscriptions purchased through the Apple App Store or through Google Play are handled by the store under its own refund policy, and you must request them from the store. We are not able to grant or process a refund for a purchase that we did not collect. Refunds for purchases made on our website are governed by paragraph 11.5.

11.11.6 Price changes:

If we change the price of a plan, the new price applies from the start of the next renewal term, and you will be notified in advance in accordance with paragraph 11.6. Where the store requires your consent to a price increase, your subscription will not renew at the new price until you give that consent through the store, and it may otherwise not renew at all.

12- TAXES:

12.1 Taxes and Fees:

All fees for our website & services & applications and prices displayed on your account are inclusive of taxes, unless otherwise expressly stipulated in applicable laws. Where applicable, taxes and fees will be levied on invoices we issue in accordance with the applicable laws.

12.2 Value-Added Tax (VAT) Invoices:

We have the right to issue a Value Added Tax (VAT) invoice or a document that will be dealt with by the relevant taxing authority as a VAT invoice if required by applicable laws. You agree to issue such invoices or receipts in electronic form.

12.3 Tax Exemption:

If you are exempt from any taxes or fees, you must provide us with tax exemption certificates, as well as any documents that may be required by the tax collection authorities (taxing authorities) to prove your tax exemption status. We have the right to review these documents and verify their authenticity. If you do not provide us with the documents proving the exemption, then we have the right to impose taxes and fees as is normal.

12.4 Value-Added Tax & Customer's obligations to third parties:

If taxes and fees are due to external taxing authorities from you and not us, through reverse charges or any other similar mechanism, you should provide us with all documents indicating the nature of your business such as; VAT registration number and must be valid for use. (or similar information required under relevant VAT laws). We also have the right to review your VAT registration number and verify its validity.

In case we find that your VAT registration number is invalid, then we have the right to charge the VAT originally applied to you.

For caution, if VAT is due by you to a taxing authority, through reverse charges or any other similar mechanism, you are solely responsible for paying these amounts to the relevant taxing authority, so that we receive from you the full amount of the requested payment.

12.5 Tax Determination:

Our determination of your taxes depends mainly on the place where you established your business and stipulated in your data (your business domicile), and in case you are an individual not an entity, our determination is according to your permanent domicile (place of residence) and we refer to this place as an address (sold to).

In case that your or location is not specified or inaccurate, then We can collect any taxes and fees due.

12.6 Formal cases requiring disclosure of user information:

By your acceptance or approval to this agreement, you permit us to disclose your data and information and provide all information and documents related to your use of our websites, and services and applications for the following reasons:

• Comply with requests by government agencies or a judgment of a court or any government agency as well as other public authorities, to obtain undisclosed user information if we are compelled to do so or permitted by law.
• As well as any other third-party or entity where the sharing of your personal information is required in response to applicable laws or any legal requirements.
• In case the applicable laws stipulate or the regulations in force in accordance with them. Please note that we will only disclose or provide your personal data when we believe in good faith that we are obliged to do so in accordance with the law and in accordance with a thorough assessment of all legal requirements.

13- TERMINATION OF CONTRACTING OUR SERVICES, SUSPENSION OF PROVIDING IT (TERMINATION & SUSPENSION):

13.1 Automatic Renewal:

Your subscription will automatically renew at the end of each subscription period with the same subscription plan you selected; unless you disable the auto-renewal feature within your account prior to the renewal date, or unless you downgrade your paid subscription plan to a free plan or inform us that you do not wish to renew your subscription, or until either party provides notice of termination in the following cases:

• Before the next renewal date, or,
• During the notice period required by applicable law (collectively, (1) and (2), the “Renewal Notice Period”). If you choose to terminate or modify the affected services, you will need to notify Tawteen Tech in accordance with the renewal notice period via email at info@qriib.com or through the billing portal, if available for your account, as your continued activation of automatic renewal constitutes your express consent to the deduction of the amounts due on the expiration date.

Please note that at the time of automatic renewal, the subscription fee will be charged to the credit card you last used. We offer you the option to change your details if you wish to make the renewal payment with a different credit card. If you do not wish to renew your subscription (plan), you must select not to renew at least one day before the renewal date.

This clause does not impact any of your statutory rights to terminate your services at any time during the Initial Subscription Term or any particular Renewal Term. Additionally, if required by applicable law, we will remind you of your right to terminate the affected services and how to do so by sending you a reminder notice prior to the Renewal Term's commencement date (and in accordance with the notice periods specified in this Agreement or other such deadline set by applicable law that could be applicable to you).

13.2 Subscription (Plan) Renewal:

You are free to choose whether or not to renew your subscription after the expiry of your subscription period, and in case you choose not to renew, you will return to enjoy the free package with its limited features. Any legal rights you may have previously acquired under applicable laws shall continue to entitle you to terminate your services during the initial subscription term or any particular renewal period agreed or provided for; Not affected by this paragraph (11.1), and in case such acquired legal rights are required to do so in accordance with the applicable laws, we will notify you enough time prior to the commencement date of the subscription renewal term, and in accordance with the notice periods set forth in this Agreement to remind you of your right to terminate the affected services and how to do so.

13.3 Termination of (plan) Subscription by the Customer:

To terminate your (plan) subscription, go to your subscription page and choose to terminate the subscription. When a warning of termination appears (in case you mistakenly clicked on Terminate), with your consent to it, you terminate your subscription and lose the right to access to and enjoyment of our websites, services and applications, and it should be noted that you will not be entitled to a refund of the fees you paid.

If you want to re-access to and enjoy our websites & services & applications, you must re-subscribe and choose the services you need and then pay the due fees, and you agree that you will be bound by the terms & conditions in force at that time.

13.4 Deletion of Customer and End User Content and its Accessibility after Termination:

During your subscription period, we guarantee you access to or upload your recordings or content, but once your subscription period ends and as long as you do not renew the subscription, you agree that on our right to delete your content and/ or your recordings within 60 days from the end of your subscription, according to the terms and conditions of this Agreement and our applicable laws and policies.

14- PROPRIETARY RIGHTS SCOPE:

14.1 Feedbacks (reviews & comments):

If you, your employees or any End User or any contractor with you submit or send any feedback, comments, questions, new ideas, know-how, concepts, or improvements to our Websites or Services or Applications, as well as any recommendations or suggestions regarding making any changes to our websites or Services or Applications such as: New features or functions related to them – all of the above mentioned in this paragraph are collectively referred to as "Feedbacks" -, by your acceptance or approval to this Agreement, you acknowledge that we reserve all rights and our ownership of such category, that referred to as "Feedbacks", and we may, if necessary, use this category referred to as "Feedbacks", including any ownership rights therein, for any purpose whatsoever without any attribution to anyone or financial compensation or reimbursement of any kind, whether for you or any third party. But first of all, we Tawteen Tech are not required to use these "Feedback", and if we use them, this will be at our sole discretion.**

It should be noted that by your acceptance or approval to this Agreement, you, your employees and any end user shall irrevocably assign to us Tawteen Tech all right, title and interest in and to such feedbacks, including all proprietary rights thereto. All such feedbacks shall be treated as confidential information to us we Tawteen Tech and shall remain so until we in our sole discretion decide to make any such feedbacks non-confidential.

14.2 Tawteen Tech properties include: We Tawteen Tech company and any of our affiliates, licensors and suppliers own the following:

• All "Feedbacks" set forth in paragraph 14.1.
• All websites, services and applications, any underlying or other technology and any intellectual property that has been constituted, implied or used to provide or support the sites, services or applications as well as those linked to or provided in connection with the websites, services or applications, as well as all content contained in our site or applications are our own property, as well as All property rights related to all of them.
• All names, trademarks, service marks, trade dress, graphics, logos, icons, software, icons, badges and other designs and service names included or available in any of our websites or services or applications are trademarks or trade designs of Tawteen Tech, as well as domain names, company names and the like (whether registered or unregistered). UI technologies including images, text, page layout or form may not be used, and our trademarks and designs may not be used in any non-Tawteen Tech application or service or product in any way that would cause confusion in other users or customers. You may not use any meta tags or any other "hidden text" using the Tawteen Tech Marks, all of which are collectively referred to as Tawteen Tech properties. Subject to the terms & conditions of this Agreement, you are not granted any right to use or use any of Tawteen Tech own marks, as well as anything that has been referred to as being the property of Tawteen Tech .

14.3 Reservation Of Rights:

We Tawteen Tech reserves any rights that not expressly granted to you under this Agreement. Except for the limited rights and licenses expressly granted to you under this Agreement, nothing in the terms & conditions of this Agreement may grant you or any third-party, whether impliedly or by waived, any title or other interest or property of Tawteen Tech or any other intellectual property provided by us in connection with the Website, Services or Applications.

15- Confidentiality:

15.1 Definition of “Confidential Information”:

Any information regarding this Agreement and our websites, services or applications disclosed by, for or on behalf of whether directly or indirectly by us Tawteen Tech to you or any End User, or identified or accessed by you or any End User, including business information, development plans, details of our application map, strategic plans and source code; Services, products, pricing, methods, processes, financial statements, trade secrets, knowledge and marketing plans, however transmitted in any form or medium, all this and any information derived from or derived from the foregoing, any information that has been identified, classified or referred to as confidential information (whether marked, referred to as "confidential" or not), as well as any information known or understood by you or any end user as confidential.**

With respect to you -the customer or user- any information that you have disclosed or may disclose to us, we Tawteen Tech undertake to keep confidential to you within the limits of applicable laws, as well as any information classified by you as confidential or sensitive (confidential customer information).

It should be note that End User Content is not consider a confidential information of the Customer (you)

15.2 Excluded Confidential Information: The definition of “confidential information” does not include the following:

• Information already known to the receiving party at the time of receipt as long as it is free from any obligation to maintain its confidentiality.
• What may become known to the public (becomes publicly known), or may become available as a result of any omission, negligence or act of the receiving party or any third-party.
• What has been properly received by any third party without any restrictions or breach of the terms & conditions of this agreement.
• What has been independently developed by the receiving party without the use of the disclosing party's confidential information.

15.3 Confidentiality Commitment:

You and we Tawteen Tech shall take adequate preventive measures in order to maintain and protect the confidentiality of the Confidential Information of you and us.

You and we Tawteen Tech have an obligation not to disclose the confidential information of both of us to any other person or entity, except its employees, consultants and lawyers (those in charge of its legal affairs) who must be aware of the information relating to this Agreement; and who comply with confidentiality obligations such as the terms & conditions stipulated upon herein in this Agreement, but it should be noted that there is an exception to this paragraph 15.3 where by your acceptance or approval to the terms & conditions of this agreement you allow us to disclose your data and information and provide all information and documents related to your use of our Websites or services or applications for the following reasons:

• Comply with government requests, or a judgment issued by the court or any government body as well as other public authorities, if compelled to do so, or to the extent permitted by law.
• Compliance where the sharing of your personal information is required in response to the applicable laws or any legal requirements.
• In case the applicable laws stipulated that or the applicable regulations. Please note that we will only disclose or provide your personal data when we believe in good faith that we are obliged to do so in accordance with applicable laws and in accordance with a comprehensive assessment of whether the disclosure request meets all legal requirements.

Also note that by your acceptance or approval to this Agreement, you permit us to disclose customer's Confidential Information to our consultants, service providers with whom we cooperate, sub-processors and other third-parties who are bound by confidentiality obligations such as the terms & conditions drawn up in this Agreement.

15.4 Mandatory and permitted disclosures:

• By your acceptance or approval to this Agreement, you grant us - when it needs- the possibility to disclose your account and other personal data, when we believe that such disclosure is necessary to comply with laws and investigations carried out to enforce laws and to protect the rights, property or safety of our other users, even if this includes the exchange of data with other organizations for many of reasons, including -but not limited to-, protection against fraud crimes.
• We may also disclose your Confidential Information, notwithstanding the restrictions stipulated upon in this clause 15 and without any limitation of any other rights of us Tawteen Tech, including our disclosure rights without notice in paragraph 12.6; and regarding this Agreement or the Services or Applications to the extent authorized or As provided by the applicable laws and agreements governing this, all of this provided you are notified firstly in the cases where notice can be sent to you, unless such notice is :
• Prohibited by applicable laws. -It may form a potential risk in our sole discretion, for example, it may harm someone, or form a potential risk that may threaten any of our property (stipulated upon in clause 14). -It may constitute an emergency. -Represents a threat to any of our property, or our websites, or services, or applications or any of our rights.

16- THIRD-PARTY PROPRIETARY RIGHTS:

By your acceptance or approval to this Agreement, you acknowledge and guarantee that you are either the author of all Customer Content (Your Content) to be provided or granted under this Agreement, or at least that in connection with your use or End User's use you have acquired all rights necessary to provide or grant such Customer Content. You also agree that you will not, and will not allow any End User to: Post, modify, distribute or reproduce any copyrighted material in any way in connection with your or End User's use of our Services or Applications, as well as any trademarks or other proprietary copyrighted materials, or that may infringe or misappropriated the proprietary rights of another person (other proprietary material) All of this -provided for in this clause- is forbidden. All other trademarks not owned by Tawteen Tech that appear on any of our Services are owned by the persons who own them, who may or may not be affiliates of Tawteen Tech or affiliates of Tawteen Tech.

We also have the right not to allow any customer or end user who is alleged or suspected of infringing or stealing the property rights of another person or any other user, to use our applications and access to our websites or services, and we may remove customer content stored with us that is concerned with theft or infringement; upon receipt of a "removal request" notice from the owner of such stolen or infringed rights. Without limiting the above, if you believe that any of your proprietary rights in connection with our Services have been infringed, promptly inform us or notify us via our complaints link support@qriib.com

17- TERMS OF USE OF APPLE APP STORE:

In order to use our Applications and access to or download any of our Services through the Apple App Store, you agree to the End User License Agreement for the Apple Licensed Application "Apple Terms" https://www.apple.com/legal/internet-services/itunes/dev/stdeula.

17.1 This Agreement is the licence for the application:

This Agreement, and in particular the licence granted to you in clause (2), is the end user licence agreement for our applications downloaded from the Apple App Store. Where a term of this Agreement is less protective of you than the corresponding term of the Apple Terms referred to above, the Apple Terms apply instead.

17.2 Auto-renewable subscriptions bought through the Apple App Store:

Where you buy a paid plan inside our iOS application, the following applies, in addition to paragraph 11.11:

• Payment is charged to your Apple Account when you confirm the purchase.
• The subscription renews automatically unless automatic renewal is turned off at least 24 hours before the end of the current period.
• Your Apple Account is charged for the renewal within the 24 hours before the end of the current period, at the price and for the period then in force.
• You may manage your subscription and turn off automatic renewal at any time after purchase, in the Settings application on your device, under your Apple Account, then Subscriptions.
• Any unused part of a free trial period is forfeited when you buy a subscription that covers the same plan.

17.3 The role of Apple:

You acknowledge and agree that:

• This Agreement is concluded between you and Tawteen Tech only, and not with Apple. Apple is not a party to it, and Tawteen Tech alone is responsible for our applications and their content.
• Apple has no obligation to provide any maintenance or support for our applications.
• If our application fails to conform to any warranty that applies to it, you may notify Apple, and Apple may refund the purchase price of the application to you. To the maximum extent permitted by the applicable law, Apple has no other warranty obligation in respect of the application, and any other claim, loss, liability, damage, cost or expense arising from a failure to conform to a warranty is our responsibility.
• Tawteen Tech, and not Apple, is responsible for addressing any claim you or a third party makes in relation to our applications, including product liability claims, claims that the application fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar law.
• Tawteen Tech, and not Apple, is responsible for the investigation, defence, settlement and discharge of any claim that our applications infringe the intellectual property rights of a third party.
• You represent that you are not located in a country subject to a United States Government embargo, or designated by the United States Government as a terrorist supporting country, and that you are not listed on any United States Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third party beneficiaries of this clause (17), and upon your acceptance of this Agreement, Apple has the right, and is deemed to have accepted the right, to enforce this clause against you as a third party beneficiary of it.
• You must comply with any applicable third party terms of agreement when using our applications.

17.4 Applications obtained through Google Play:

Where you download our applications from Google Play, your use is also subject to the Google Play Terms of Service, and any subscription you buy inside the application is managed and cancelled as described in paragraph 11.11.3.

18- Tawteen Tech is not a medical device, nor does it provide any medical services:

You agree and acknowledge that you are aware that Tawteen Tech Services and solutions and applications and any Software provided under this or any other Agreement, even if also subject to a separate business associate agreement, does not include, constitute, or otherwise consist of any medical device, product, or service or approved by the different Laws and are not intended for use in the diagnosis of, cure of, mitigation of, treatment of, or prevention of, any diseases, ailments, or conditions ( you approve and acknowledge our disclaimer regarding this type of work).

19- INTEGRATIONS AND OFFERS MADE BY THIRD PARTIES (THIRD-PARTY INTEGRATIONS AND OFFERS):

By your acceptance or approval to this Agreement you disclaim any liability for; any act, omission of any third-party provider of the Offerings (third-party) or the operation of any third-Party Offerings, including access to, modification or deletion of data, regardless of whether we Tawteen Tech approve, or support, or endorse any such offers from third-party. We Tawteen Tech don’t guarantee you the interoperability or integration provided by such third-party with whom you have contracted, as well as the support of any third-party offerings.

We may at any time and in our sole discretion modify our websites, services or applications in accordance with clause 27, which may result in the interoperability, integration or support of third-party offerings provided to you by third parties.

You have the right, in your sole discretion, to decide whether to purchase or connect to any Third-Party Offerings, but your use of any Third-Party Offer is subject to the terms of such Third-Party Offers only, provided that not to prejudice us we Tawteen Tech Or violation of our policies or terms and conditions of use of our various services and applications.

20- SCOPE OF OUR WARRANTIES:

By your acceptance or approval to this Agreement, you agree to the current status of our websites, services and applications. We Tawteen Tech and our affiliates, suppliers and licensors are not responsible in any way for any kind of warranties, expressly or impliedly, including any warranty of merchantability, fitness for a particular purpose or non-infringement. We, Tawteen Tech, our affiliates, suppliers and licensors don’t provide or make any warranty to you, either promise or representation with respect to the following:

• The results that can be obtained from the use of websites or the services or the applications.
• Regarding the accuracy or reliability of any information obtained by our websites or services or applications.
• That the websites, services or applications will meet the requirements of any user, be available without interruption, timely, secure or error-free. It should be noted that the use of any materials or data downloaded or obtained through the use of our websites, services or applications is at your sole discretion and at your own responsibility, as the use of our websites & services & applications is your own responsibility. You will be solely responsible for any damage or harm you may suffer as a result of your using our websites or services or applications. Tawteen Tech assumes no responsibility for the retention of any data, including Customer Content, Customer Data, User Information or Communications between Users.

21- INDEMNIFICATIONS:

By your acceptance or approval to this Agreement, you agree to indemnify us to the extent of applicable laws, Tawteen Tech and our affiliates, licensors and suppliers (collectively, the "Indemnified Parties"), defend and protect us, as well as any of our directors, employees and shareholders of Tawteen Tech and our members, consultants and agents of the indemnified parties, and by your acceptance or approval to this Agreement, you discharged us and our affiliates and our employees from any claim, demand, action, allegation, liability -whatsoever it’s kind-, loss (cost) or damage, including -but not limited to- : attorneys' fees, and any other expenses or liabilities incurred by Tawteen Tech, or its affiliates or employees in this regard -Without prejudice- issued from you or any third parties, as a result of the following:

• Your or End User's use of our websites, services or applications.
• Any viruses that infect devices.
• Your breach or infringement or the End User's breach of the terms & conditions of this Agreement or violation of the provisions of the applicable laws. As well as any of the policies on the Tawteen Tech website.
• Any liability or error resulting from your payment of the subscription fees (your plan fees) of our Services and Apps or any liability arising from the means and/or process of your payment of the fees, and from VAT or any other tax liability arising out of or may be incurred by you using our websites, services or applications, as well as any liability that may arise due to your delay or failure to pay, withhold or advertise your taxes.
• You or the End User's violation of any proprietary or other right of any other person or entity.
• What may result from your relationship with the End User or any dispute or controversy existing or that may arise between you and the End User.
• Any damage or harm that happen to third party, whether personally he affected or his property, as a result of your actions or the actions of the End User, or the negligence or omission of either of you to do an act that is supposed to be done.

22- SCOPE OF OUR RESPONSIBILITY (LIMITATION OF LIABILITY):

Please read this clause very carefully as it limits our liability to you and the End user:

We, Tawteen Tech, and our affiliates, subsidiaries, directors and directors, officers, agents, employees , licensors and suppliers shall not be liable for any of the following:

• Any special, indirect or incidental damages, as well as any loss of profits lawsuit, loss of data or information, business failure or any financial loss, even if we Tawteen Tech, or our affiliates, directors or employees have been informed of the possibility of such damages, whether based on a lawsuit or claim in this Agreement, tort, negligence or breach of law.
• Your need to modify practices or content or your loss or inability to conduct business as a result of amendments or enhancement to this Agreement.
• Any business losses, including -but not limited to- : loss or damage to profits, income, revenue, use, anticipated savings, business, contracts, business opportunities or good faith.
• Unauthorized access to system data or to your content, or your personal data or card data and the various payment methods you use or, losing, or deletion or alteration of it (the data).
• For any loss or damage of any kind that may result or resulted from your use of our applications or services provided free of charge or available free of charge exclusively as an offer, as well as any damages or loss that may result from your enjoyment of any free package.
• Termination, suspension, discontinuation, or dismissal of the Services.
• Your internet services stop working or maintaining it.
• Any indemnifications or claims arising out of or in connection with this Agreement that exceed the amount or the charges you have paid in advance for our Services or Applications during the twelve (12) months preceding the event or circumstances that gave rise to such damages or claims; that is our responsibility towards you is to the extent of what you paid to us or what is due to us by you. This exclusion of damages and limitations applies to damages resulting from all claims, obligations and liabilities arising out of or in connection with this Agreement, whether arising out of tort (including negligence or liability), statute, contract or any other legal theory, even if we Tawteen Tech, or our affiliates, licensors or suppliers have been advised or informed of our ability to indemnify These damages, even if you fail to pursue ways and means that enable you to redress these damages and obtain compensation for these damages.

23- REPORT PROBLEMS AND RECEIVE COMPLAINTS:

To report any problem that may face you or a complaint regarding our websites, services, or applications, you can contact our support team through our Contact Us page on the website

We undertake you to get a quick and effective solution to any complaint or problem that may spoil your enjoyment of the best experience and performance while you’re using our websites, services, or applications and we guarantee you a quick reply to your problem or complaint within a maximum of 72 working hours.

If your problem or complaint has never been solved with our support agents, you may you may communicate with us by sending an email to support@qriib.com

24- DISPUTE SETTLEMENT COMMITTEE & WAIVER OF RIGHT TO LITIGATE:

24.1 By your acceptance or approval to this Agreement, you agree to settle and resolve any dispute that may arise, between you and us Tawteen Tech through a specially prepared committee of our specialists to settle and resolve any dispute that may arise in connection with this Agreement or in connection with the enforcement of any of its terms or conditions. This entails your express waiver of the right to bring or participate in any kind of claim or proceedings before resorting to the Dispute settlement Committee, except as will be set forth in paragraph 24.3 below.

24.2 Disputes covered by the Dispute settlement Committee:

You agree that any dispute that may arise, between you and us Tawteen Tech in connection with the terms & conditions of this Agreement or the Services or Applications, including any integrations or advertising or marketing communications, as well as any disputes related to your account or any aspects of your relation or your transactions with us, It will be resolved by our dispute settlement committee, not by recourse to court.

This Committee also includes allegations and disputes and claims that have arisen, or may arise or involve facts occurring prior to the existence of this Agreement or any prior versions or negotiations (versions) to this Agreement, as well as claims, allegations and disputes that may arise after the termination of the agreement (Master subscription Agreement).

It should be noted that your acceptance or approval over the terms & conditions of this Agreement affects your participation in the proceedings related to what has been filed or may arise in the future of lawsuits and other means of litigation.

24.3 Disputes excluded from the Dispute Settlement Committee:

The Dispute Settlement Committee does not deal with the following allegations or disputes, whether from you or from us we Tawteen Tech:

• Proceedings of Small Claims tribunal, in case you meet all the requirements of the Tribunal before you resort to the Dispute Settlement Committee, and unless the claim is based on an individual basis.
• proceedings related to intellectual property rights, including -for example-: trademarks, trade dress, industrial designs, domain names, trade secrets, copyrights, patents, etc.
• We have the right to resort to court in espionage crimes, hacking crimes, data theft and any attempted to steal any content of Tawteen Tech.

24.4 Procedures for resorting to the Dispute Settlement Committee:

It should be noted that before resorting to the Dispute Settlement Committee, you must:

• Communicate with our customer support and try to resolve your problem or get appropriate solutions to your complaint. If your problem or complaint is not resolved within 30 working days and if the situation became worst and get to the point where all avenues are blocked and the matter constituting a dispute or claim, then you may resort to the Dispute settlement Committee to address and settle the matter. Overall, it is up to you not finding a good solution with our Tawteen Tech customer support team. It is also required from you for escalating the matter to the Dispute Settlement Committee by submitting any evidence or electronic document, for example: an e-mail, or a direct conversation with customer support, confirming your accurate delivering your complaint or problem to customer support in a way that helps them to help you, or on the other hand to demonstrate the failure of the customer support in helping you.
• To report any allegations you have -as long as it is based on a real basis- or the possibility of a dispute, with us regarding the terms & conditions of this Agreement, services or applications, including any software, integrations, advertising or marketing communications, as well as any claim or dispute related to your account or any aspects of your relationship or transactions with us, write to us at support@qriib.com
• This Committee undertakes to adjudicate the claim or dispute brought to it, within an acceptable period from the day you notify us or submit your claim or dispute to us for adjudication.

25- ANONYMOUS DATA (AGGREGATED ANONYMOUS DATA):

By your acceptance or approval to this Agreement, you permit us to collect and aggregate technical and other data about your and end users' use of our websites and services and applications on a de-identified or anonymized basis (aggregated anonymous data). You also permit us -whether during or after the term of this Agreement- to use such data within the limits of applicable laws, including to analyze, develop, improve, operate and support our websites & services & applications provided to you by us or other foreign customers of this Agreement as well as the development and establishment of industry standards, guidelines or recommendations for best practices.

26- MARKETING:

You grant us Tawteen Tech permission and right to:

You grant us the right to identify you as our customer, and by your acceptance or approval to this Agreement you permit us to use your trademark in accordance with the trademark guidelines.

Any new services or applications offered by us Tawteen Tech will keep you updated on them, whether by sending a notice to your account with us or to your e-mail, and we may invite you at sometimes -at our discretion- to participate in a survey regarding the efficiency of our services and the extent to which you benefit from them and how they have facilitated you a lot, and we may ask for your feedbacks or comments or suggestions, to develop and improve our websites and services and applications.

You can always unsubscribe from all these marketing offers of different kinds, or select certain types to reach you and other types to refrain from reaching you.

27- AMENDMENT TO THE AGREEMENT:

27.1 General Amendments:

We Tawteen Tech, can make any updates, changes, deletions or additions -all referred to as "Amendments"- to this Agreement from time to time. Such modifications to the terms & Conditions will be posted here in this Agreement, and upon any changes will be made the effective date of such changes will be indicated at the top of the Terms & Conditions of Service located here, and such modifications shall be deemed to be Changes, updates and additions are automatically binding you, so it should be noted that your continued use of our websites & services & applications after making any modifications consider your implicitly acceptance of these modified terms & conditions that have been modified, so we recommend that you follow our updates constantly so that you are always aware of every modification, update or addition to our websites & services & applications.

27.2 Other Amendments:

By your acceptance or approval to this Agreement, you permit us to modify, delete and make any other additions to our data, policies and notices as well as similar statements, policies and notices applicable to your use of our Services and applications, whether with or without notice to you, but in case that material modifications are made that may adversely affect your access or use of our Services and Applications or if we stop providing a particular Service, then we will give you advance notice at least two (2) working days, but excludes urgent cases such as preventing abuse, responding to legal requirements or addressing security and operational issues, so you should check our websites on an ongoing basis. In most cases, you can subscribe to these web pages using an email to receive certain policy updates and notices.

27.3 Changing or updating the customer's e-mail:

It is your responsibility to update your e-mail address for any notices we may send to you from time to time, as well as review the terms & conditions of this agreement and our privacy policy regularly and continuously to know every new.

28- ADDITIONAL TERMS & CONDITIONS:

28.1 Governing Law:

Notwithstanding the principles and provisions of the Conflict of Laws, you accept and agree that the laws to which this Agreement is subject, as well as any matters arising out of or relating thereto and jurisdiction, the interpretation and enforcement of matters and clauses, and the agreement on jurisdiction, all of this is regulated and implemented in accordance with the applicable Egyptian laws, international trade laws, data and communications protection laws and any related laws.

28.2 Language and translation of the Agreement (Contract):

The terms & conditions of this Agreement are written in Arabic as well as any notices (announcements) or notices. An English version of this Agreement will be provided, and in case of an inconsistency or conflict between the English-language version and the Arabic-language version, the Arabic -language version shall be control.

28.3 Integration and Merger:

This Agreement constitutes and embodies the final agreement between you and us we Tawteen Tech, and contains the full and exclusive expression of your and our consent to its subject matter. It should be noted that all prior or contemporaneous writings, negotiations and discussions between you and us regarding the subject matter of this Agreement or its terms and conditions are expressly incorporated into this Agreement. We do not expressly agree and object to any term, condition or clause that provided by you whether in addition to, or different of, the terms & conditions contained in this Agreement. You acknowledge that there will be no terms, or conditions provided by you aimed at adding, amending or changing the terms & conditions of this Agreement. Also we Tawteen Tech, expressly object and do not agree to the following:**

• Information or texts set forth in any purchase order, email correspondence, invoice, invoice process, or preprinted form.
• Terms & conditions of any request for proposal, whether a bid request, request for information or questionnaire. At the time of entering into this Agreement, neither you nor we have relied on any other party's statement, representation, warranty or agreement except as expressly provided in this Agreement.

28.4 Severability:

In case that any clause, or term, or condition or paragraph of the clauses & terms & conditions and paragraphs of this agreement is invalid, or even classifies any of them as illegal, invalid or unenforceable, this does not affect the validity and of the rest of the clauses & terms & conditions and paragraphs, and in case that it is not possible to amend or implement these defective clauses, or terms, or conditions or paragraphs - void - this does not affect the validity of And the enforceability of the rest of the clauses & terms and conditions, and these clauses & terms & conditions and paragraphs - null or void – will be separated or severed from this agreement and the rest of the clauses & terms & conditions and paragraphs will remain valid and in full force.

28.5 Continuity (Survival):

Some of clauses & terms & conditions and paragraphs of this Agreement shall remain in full force after termination or expiry, including the clauses & terms & conditions and paragraphs of our confidential information and our proprietary rights we Tawteen Tech and the license rights granted by you to us we Tawteen Tech, as well as payment obligations, and charges and disclaimer of warranty and compensation as well as limitation of liability.

28.6 Waivers:

It should be noted that in case that we do not exercise any of our rights or any clause, or terms or conditions set forth in this Agreement, this does not imply – even impliedly – that we have waived such right, clause or term or condition, whether now or in the future. In order for any waiver to be effective against us, such waiver must be in writing and signed (writing signed) by our authorized legal representative we Tawteen Tech .

28.7 Force Majeure:

We Tawteen Tech, and you are not liable for loss, damage, delay or non-performance as a result of acts beyond our control, even if foreseeable, including -but not limited to- : (such as fate and destiny, acts of the legislative, judicial or regulatory authorities of any federal, local or judicial authorities, or actions taken by any of our subcontractors or any third-party disturbances (such as strikes) of labor, complete power outages, interruptions of Internet lines, or economic boycott).

28.8 Security Emergencies:

If something arises and the security of our websites, services or applications or our infrastructure is compromised by hacking attempts, denial-of-service attacks, or other malicious activities, we may temporarily suspend our websites & services & applications after giving you notice of any suspension or other action for security reasons that we may take in this regard and promptly resolve any security issues immediately.

28.9 Interpretation:

Any title or heading, caption (description), title of clause, term, condition or section or paragraph contained herein, is in no way defined or explained in accordance with your own ideas or personal conception of it. All terms defined in the singular will have the same meanings when used in the plural and vice versa where applicable, unless otherwise stated. Also, any use of the term "for example" or "including" or any sentences used in this Agreement will be construed as such or within this scope as being similar to the phrase "without limitation".

28.10 Electronic Communications:

When you use any of our services or applications or send emails to us, we will communicate with you electronically through several means, such as (email, text messages, internal application notifications, by posting emails or correspondence on the website or through our other services such as: our message center.

In case of establishment of contractual relationships, you agree that all agreements, notices, disclosures or other communications that we send to you electronically satisfy any legal requirement that such communications be electronic or in writing and are legal against the law and any third parties, unless the relevant applicable laws specifically provide for a different form of communication.

29- SOME IMPORTANT DEFINITIONS;

The following definitions apply to this Agreement and clarify the intended meaning of the terms or definitions referred to.

29.1 Customer Data:

means the information provided by you to us Tawteen Tech, so that we can comply with and fulfill the terms & conditions of this Agreement, as well as provide access to our websites and services and applications, such as: (Customer name, company name, contact name, etc.)

29.2 End User:

means the moderator, participant or the client of Tawteen Tech Customer who uses the websites or Applications and uses the Services.

29.3 Moderator:

a person who may be an employee or agent of the Client who grants him the right to moderate the meetings and to whom the Customer (Account Holder) waives the right to host meetings. The moderator may initiate an unlimited number of meetings during the initial subscription or renewal period (as applicable), but the number of meetings that the moderator may host simultaneously - simultaneously- depends on the number of rooms in its subscription.

29.4 Participant:

means the individual - other than the moderator - who accesses and benefits from the services when the customer allows this (account holder).

29.5 Third-Party:

Third-party (i.e., third parties) is any party or any external or foreign body or entity to the parties of this agreement, whether institutions or individuals, and is not a signatory to this agreement, so the third party does not mean you or us, or any of our affiliates or employees.

29.6 Relationship of the parties:

There is nothing in the clauses & terms & conditions of this agreement that the parties or third parties can interpret as the relationship between us and you as between partners or agents or there is a joint venture between the parties, but it is understood and clear that all parties here in this agreement are independent parties.

29.7 Subscription Term:

It is the term during which the user has the right to access to and use our websites and services and applications.

29.8 Laws:

This Agreement and its clauses & terms & conditions, as well as any non-contractual rights or duties related to this Agreement, shall be governed by and interpreted according to following: laws of the Arab Republic of Egypt, then international trade laws, or data and communications protection laws and any related or regulated laws in this regard.

29.9 Proprietary Rights:

means any copyright, patent, trade secret, know-how, trademark, service mark, trade name, publicity or other intellectual property rights or proprietary rights in general.

29.10 Renewal Term:

It means that the renewal term of the subscription to the service begins after the end of the initial subscription period or another renewal term after completing the payment process for the services or applications you have contracted, and the renewal period begins after you choose to renew the subscription and pay the charges.

29.11 VAT:

means any VAT, and any other tax of a similar nature, whether imposed within the borders of Egypt or any similar indirect tax or similar tax imposed in connection with the websites or services or applications provided by us we Tawteen Tech.

29.12 Tawteen Tech Web-Based Application:

means allow access or joining meetings through a web browser, whether for you or end users without the need to download any applications or plugins.

29.13 Tawteen Tech website:

means the Tawteen Tech website located on https://qriib.com/

Update Notes

• Clause (5) Beta services.
• Clause (13) has been updated to include automatic renewal.
• Updates to clause (11) to clarify that you can modify your subscription “Subscription Modification”.
• Clause (18) has been added clarifying that Tawteen Tech is not a medical device and does not provide medical services, But it provides solutions to the healthcare sector
• Paragraph (11.11) has been added covering subscriptions purchased inside our mobile applications through the Apple App Store and Google Play, and where each subscription is managed, cancelled and refunded.
• Clause (17) has been expanded so that this Agreement serves as the end user licence agreement for our applications, and now sets out the terms of auto-renewable subscriptions bought through the Apple App Store and the role of Apple.