QRIIB SPACE TERMS OF SERVICE

Effective Date: 16 June 2026

Version: 1.3

These Terms of Service (the “Terms”, the “Agreement”, or this “Document”) apply to all users of Qriib Space and govern the use of the website, any subdomains, applications, electronic systems, APIs, modules, and services made available through the platform and owned or operated by Tawteen Tech, whether in their current form or as may be updated, upgraded, modified, or replaced from time to time.

Qriib Space is a digital organizational operating system and may include, without limitation, human resources management, financial operations, customer relationship management, support tools, analytics, automation, and integrations with third-party systems. It is provided on a Software-as-a-Service (SaaS) basis and is designed to operate as a unified system for managing business operations, workflows, and productivity within an integrated technical environment.

By accessing or using Qriib Space, creating an account, or accessing any part of the services or applications, you acknowledge that you have carefully read, understood, and agree to be legally bound by these Terms.

Your acceptance of these Terms constitutes a binding legal agreement between you and us. Electronic acceptance of these Terms, including by clicking “Agree”, “Register”, or any similar action, constitutes your express acceptance of the obligations and conditions governing Qriib Space.

Your continued use of the platform after any update or amendment to these Terms has been published shall constitute your implied acceptance of the amended version, unless you cease using the platform within the notice period specified for such amendment.

By using the services and modules of Qriib Space, you represent and warrant that you are of legal age and have full legal capacity to enter into a binding agreement, and that you are not subject to any legal or regulatory restriction that prevents you from using this type of service. If you accept these Terms on behalf of an entity, you represent that you have the authority to bind that entity to this Agreement.

These Terms grant you the right to contract for and benefit from our services and applications, whether on your own behalf or on behalf of a legal entity. If you contract with us on behalf of a legal entity, you shall be deemed, as against us, to be that entity’s duly authorized legal representative, and you may be required to provide evidence of such authority upon request.

These Terms constitute an agreement between Tawteen Tech and its affiliates (collectively referred to herein as “Tawteen Tech”, the “Service Provider”, the “Company”, “we”, “us”, or “Qriib Space”) and you (referred to herein as “you”, the “Customer”, or the “User”), whether acting in your personal capacity or on behalf of a legal entity. Accordingly, the term “you” may refer to an individual user, a contracting customer, a company, or another legal entity, as the context requires.

If you do not agree to any provision of these Terms, you must immediately cease using Qriib Space and must not access its services, applications, or websites.

It should be noted that Qriib Space’s Privacy Policy is part of the Qriib Space Terms and Conditions, which describe the terms and conditions under which our websites, services, and applications are used; therefore, it must be read carefully in conjunction with these Terms and Conditions. Furthermore, by accepting or agreeing to these Terms, you accept and agree to all the various policies, terms, and conditions available on the Qriib Space platform in the Trust Center.

Certain services, modules, applications, or additional features may be subject to special terms or additional agreements. In the event of a conflict between these General Terms and any special terms, the special terms shall apply only to the scope of the relevant service or module.

These Terms apply to all users, whether individuals or business entities, regardless of whether Qriib Space is used under a paid, free, or trial subscription model. They also apply to any use by your authorized parties or end users, whose actions shall be deemed to be your own.

When you visit our website and accept or agree to the terms and conditions set forth and explained below, you are bound to us and by law to the terms stipulated on this page. It should also be noted that there is a specific provision regarding the definitions of Qriib Space services in Article (24).

1. Scope of Services

Qriib Space provides an integrated digital environment on a SaaS basis that enables users to manage operations, collaborate, organize data, and run productivity and administrative applications within a unified system.

The services may include multiple operational applications and modules, business management tools, analytics features, integration interfaces, and functions powered by artificial intelligence technologies, as made available from time to time.

The platform is provided as a technical tool to support your business operations. You acknowledge that we are not a party to any transactions, contracts, or obligations arising between you and any third party as a result of your use of Qriib Space. We do not guarantee that use of the platform will produce any particular commercial, operational, or financial outcome, and you remain solely responsible for your business decisions and management.

Certain functions of Qriib Space may include features based on automation, analytics, or AI-supported recommendations. Such features are assistive tools only and do not constitute legal, financial, tax, or professional advice of any kind. You acknowledge that AI outputs may be inaccurate, incomplete, or require human review, and they must not be relied upon as the sole basis for making material decisions.

The services are provided on an “as is” and “as available” basis. We may at any time modify, develop, enhance, suspend, or discontinue any part of the platform or its features, including by adding new functionality or removing existing functionality.

Qriib Space may be made available through different operating models, and your use of the services remains subject to these Terms regardless of the deployment or service model adopted.

You agree that we bear no responsibility for misuse of the platform or for use in violation of the laws applicable in the jurisdiction from which you access or use the services. You further agree that we bear no responsibility for the performance, non-performance, or validity of any obligation arising between you and any third party.

To enjoy the best possible experience with our services and applications, we recommend that you use a suitable device and reliable, high-speed internet access. You remain solely responsible for any charges you incur in connection with your access to or use of our websites, services, or applications, including application fees, internet access charges, text message charges, and similar costs.

2.1 Account Creation: Use of Qriib Space requires the creation of a user account. To complete registration, you may be required to provide certain information, including, without limitation, your name, email address, phone number, organization name (if any), password, and any other information necessary to activate or verify your account.

Providing the required information is a condition for account creation and for using Qriib Space services and applications. If you refuse to provide the required information, or provide incomplete information, we may refuse to create the account or may suspend or restrict access to some or all services.

2.1.1 By using the platform and creating an account, you represent and warrant that:

all information you provide is true, accurate, current, and complete;

you bear full responsibility for any false, misleading, or incomplete data;

you will promptly update your information upon any material change; and

you bear full responsibility for any loss, damage, or consequence resulting from inaccurate information.

2.1.2You agree that we shall not be liable for any loss or damage arising from the submission of inaccurate information or from your failure to update your information.

2.1.3An account registered on the platform constitutes a personal or institutional digital access point, depending on the nature of use. You remain fully responsible for maintaining the confidentiality of your login credentials, including your username, password, and any additional authentication methods.

2.2 Enterprise Accounts and Authorized Users:

2.2.1If an account is created on behalf of a company, institution, or employer, the creator of the account shall be deemed its primary administrative owner unless another administrator is designated within the system. Enterprise accounts may add subordinate users and assign different access permissions within the same environment, in accordance with Qriib Space functionality.

The administrative owner and/or you must ensure that all subordinate users:

are aware of these Terms;

comply with them; and

use the platform only within the scope of the permissions granted to them.

You acknowledge that the account owner or the entity that created the account remains fully responsible for all activities carried out through the enterprise account and the accounts of its subordinate users.

2.2.2You are fully responsible for all activities and actions carried out through your account or enterprise environment, whether or not such activities were authorized by you, including in cases of unauthorized access resulting from your failure to protect your login credentials, unless you promptly notify us of such unauthorized use. You must notify us immediately upon discovering any security breach or unauthorized use of your account. We reserve the right to suspend, secure, or temporarily disable an account if, in our judgment, a security risk or unlawful activity exists, and we may suspend or permanently close any account found to have been shared, traded, or used in violation of these Terms.

3. License of Use and Scope of Access:

3.1Subject to these Terms and during the subscription term or other authorized usage period, we grant you a limited, non-exclusive, revocable, non-transferable, non-assignable, and non-sublicensable license to access and use Qriib Space for lawful purposes only.

3.2This license is granted on a subscription basis for the use of Qriib Space services and features. It does not constitute a sale of any component of the platform, its software, or its technologies, and it does not transfer any intellectual property rights to you. Your right of use is limited to the technical and functional capabilities made available through the platform and in accordance with the applicable plan or subscription tier.

3.3You undertake not to:

resell, lease, sublicense, or otherwise make the services available to third parties as a standalone service;

use the platform to develop or operate a competing or similar service; or

provide access to the platform beyond the authorized users within your account.

3.4You acknowledge and agree that all aspects of Qriib Space and its services, including software, technical models, databases, user interfaces, improvements, updates, and future releases, are our exclusive property.

3.5We may suspend, restrict, or revoke your access to the platform at any time if you violate these Terms or use the services unlawfully.

4. Special Terms for Self-Hosted Deployment:

4.1 Scope of License in Self-Hosted Deployment:

If you elect to deploy or use Qriib Space on your own servers or infrastructure, whether on-premises or on third-party cloud infrastructure, our obligation is limited to:

making the software copy, binary, image, or package available in accordance with the technical specifications announced at the time of delivery;

enabling the Customer to download the relevant software through the approved distribution method; and

providing basic installation documentation, where available.

This shall not under any circumstances be deemed to constitute hosting, operation, or infrastructure management services.

4.2 Transfer of Operational Responsibility to the Customer

From the moment the software copy is delivered or made available for download, the Customer assumes full and final responsibility for:

securing physical and virtual servers;

setting up and maintaining the infrastructure;

updating operating systems and security patches;

network configuration, firewalls, and intrusion detection systems;

database administration, performance, and integration;

periodic backups and restoration testing;

monitoring and resource allocation;

protecting encryption keys and credentials; and

compliance with regulatory and security requirements applicable to the hosted environment.

By accepting these Terms, you acknowledge that you are the actual operator of the technical environment in the self-hosted deployment model.

4.3 Disclaimer for Failures and Technical Risks

You acknowledge that, in a self-hosted environment, we shall have no contractual, tortious, or other liability for:

loss, corruption, or leakage of data;

cybersecurity incidents or attacks;

misconfiguration or improper technical setup;

incompatibilities involving software, libraries, or versions;

performance degradation caused by limited resources;

failures of hardware, networks, or hosting providers; or

service interruption or downtime arising from the Customer environment.

You further agree that we do not guarantee compatibility of the platform with any modifications or custom configurations performed by you outside the scope of the official documentation.

4.4 Technical Support Limits in Self-Hosted Environments

In the self-hosted model:

any support we provide, if any, is limited to general guidance or non-binding technical recommendations;

any guidance or recommendation shall not be construed as supervision of, or direct management over, the Customer environment; and

no such support creates any obligation to monitor, secure, or guarantee the hosting environment.

No technical interaction shall be interpreted as our assumption of operational or security responsibility.

4.5 No SLA:

No service availability percentage, performance commitment, or response standard applies to self-hosted environments unless expressly agreed in a separate written agreement.

5. Trial Services (Beta Services):

For testing and evaluation purposes, we may make certain services, features, or applications available as closed or open trial services for a limited period (“Trial Services”).

You acknowledge and agree that we alone have the right to determine the testing, evaluation, and availability period of any Trial Service. The availability of any feature on a trial basis does not create any future obligation to continue offering it or to offer it on the same terms. Any decision to launch beta or trial services as commercial services, if at all, and any determination as to the success of such testing, shall be made solely at our discretion.

You accept that Trial Services may be unstable, may contain errors, and may be subject to substantial change.

We reserve the right, at any time and from time to time, to suspend or discontinue any Trial Service in whole or in part, temporarily or permanently, with or without notice. You acknowledge and agree that Tawteen Tech shall not be liable to you or to any third party for any loss, damage, or claim arising out of or relating to the modification, suspension, or termination of any Trial Service for any reason.

6. Acceptable Use and Prohibited Uses/Actions:

6.1 Acceptable Use:

You undertake to use Qriib Space and its services lawfully, in accordance with these Terms, and in compliance with the laws and regulations applicable in the country from which you access or use the platform, as well as any applicable international laws.

6.2 Prohibited Uses/Actions:

You undertake, on your own behalf and on behalf of any end user, not to do, or permit, any of the following, directly or indirectly:

use our websites, services, or applications in any manner inconsistent with our acceptable use rulesAcceptable Use Guidelines Policy | Qriib, our policies, or any terms and conditions published on Qriib ;

attempt unauthorized access to any part of the platform, its servers, networks, databases, or technical environment;

perform penetration testing or any security assessment without prior authorization;

reverse engineer, decompile, disassemble, analyze system architecture, extract source code, or attempt to access any core technical layer of the platform, including, without limitation, source or quasi-source code, non-public APIs, AI models, datasets, algorithms, internal processing mechanisms, hosting environments, or cloud infrastructure;

bypass or circumvent any technical protection measure, usage restriction, or subscription limit;

use bots, crawlers, scrapers, or other automated tools to extract data or analyze system behavior without express permission;

introduce any virus, malicious code, or file that may disrupt, degrade, or impair the performance of the platform;

use the platform or any part of it to develop, train, create, market, or operate a competing or similar product or service;

copy, reproduce, resell, lease, sublicense, or distribute any part of the platform or its services;

remove, alter, or conceal any of our intellectual property notices, logos, or trademarks;

use the platform as part of a parallel SaaS offering or as an intermediary to resell or re-deliver our services without written authorization;

use Qriib Space services or features for any unlawful, fraudulent, deceptive, or non-compliant activity;

use the platform in any unlawful activity, including money laundering, terrorist financing, bribery, corruption, financial fraud, identity impersonation, or any activity requiring a special legal license without obtaining such license;

upload, publish, store, or transmit content that includes, by way of example:

material that infringes the intellectual property rights of any third party;

content that promotes hatred, violence, discrimination, or racism;

offensive, inappropriate, obscene, or pornographic content or implications;

content threatening national or international security or violating public order, public morals, or religious respect;

content promoting unlawful activities or illegal gambling; or

spam or unsolicited messages;

use automation or AI functions within Qriib Space to:

generate unlawful content;

rely on AI output for legal or financial decision-making without independent human review;

analyze, test, or infer the operation of embedded AI models; or

train or improve external AI systems;

carry out any activity that disrupts or slows platform performance; or

engage in conduct intended to harm the Company’s reputation or deliberately diminish the evaluation of its services.

We reserve the right to investigate any suspected violation of this section and may, at our discretion, remove non-compliant content, temporarily suspend accounts, permanently terminate access, or notify the competent authorities where appropriate.

Any such prohibited conduct may expose you to civil and criminal liability under applicable law, and you shall bear sole responsibility for all consequences arising therefrom, including indemnifying us for any loss or damage suffered by Tawteen Tech as a result of such conduct.

7. Data and Content:

7.1 Customer Content and End User Content: Any data, content, communications, messages, files, documents, text, recordings, outputs, visual presentations, or other content submitted, uploaded, created, or generated by you or any end user through the platform shall be referred to as “Customer Content”.

You retain full ownership of the data and content that you input, upload, generate, or process through Qriib Space. You acknowledge that you are solely responsible for:

the legality of the data you enter;

obtaining any necessary consents for its processing;

compliance with applicable data protection laws;

the accuracy, completeness, and correctness of the data; and

your use of automation and AI-based features and the resulting outputs, which are support tools only and do not constitute legal, financial, or professional advice.

You remain solely responsible for reviewing outputs before making any decision.

7.2You agree that we may access, use, or process your content only in the following cases and to the extent permitted:

as provided in these Terms and as necessary to provide our services and perform our obligations to you;

as provided in our Privacy PolicyQriib General Privacy Policy | Qriib and our acceptable use guidanceAcceptable Use Guidelines Policy | Qriib;

where you have authorized or enabled such access, including through AI features and functionality provided by Qriib Space;

where required by applicable law;

for safety, security, or legal purposes;

to the extent necessary to process your data for the provision and improvement of the services; and

where we engage consultants, service providers, subprocessors, or other authorized third parties to help provide the services, in which case any sharing of Customer Content shall be subject to applicable law.

7.3Our role is limited to providing the technical infrastructure necessary to process data in accordance with user settings and instructions. We do not review, approve, or verify the accuracy of content entered through the platform.

7.4We shall not be liable for any error, omission, or consequence arising from:

inaccurate data entry;

misuse of features;

reliance on analytics, reports, or automated outputs; or

loss, corruption, or unavailability of data resulting from user error, intentional deletion, breach of these Terms, or circumstances beyond our reasonable control.

7.5We reserve the right to remove or restrict access to any data or content that violates these Terms or applicable law. You agree to indemnify the Company against any claim or damage arising from your entry or processing of unlawful or non-compliant data.

8. Fees and Subscription:

8.1By accepting these Terms, you agree to pay all applicable fees. All fees are inclusive of taxes where required under applicable laws, regulations, and binding governmental decisions, unless otherwise stated.

8.2 Payment Method:

We collect our fees using the payment method you choose, whether by credit card, debit card, or another payment mechanism, for all fees due in connection with your use of our websites, services, or applications, including setup fees, usage fees, plan fees, recurring charges, one-time fees, excess usage fees, and any other charges associated with your account or the services.

You agree that your payment and related personal information may, where necessary, be provided to third parties for payment processing and fraud prevention purposes. Fees will be charged using the payment method you selected.

Any changes you make to your payment method upon renewal of your plan will not affect fees already incurred under the prior payment method until the changes take effect. You also agree that we may use updated payment method information provided by your card issuer or payment network, and may charge the current primary payment method stored in our systems. If your primary payment method is declined, we may charge your backup payment method, where one has been provided.

You further agree, on your own behalf and on behalf of any partner or person authorized by you to manage your account, that Tawteen Tech, its affiliates, and their employees shall not be liable for any loss, theft, fraud, or misuse affecting your payment method, including your credit card, debit card, or any other payment mechanism you choose, including incidents occurring through external electronic payment gateways or platforms.

Our payment system depends on external electronic payment service providers that operate in accordance with international security standards. By accepting these Terms, you expressly acknowledge and agree that:

payment transactions are processed through third-party providers;

the Company does not control payment gateway decisions to approve or reject a payment; and

Tawteen Tech does not store card data and is not responsible for any security breach occurring at the payment provider level.

8.3 Subscription Plans

Qriib Space is offered through different plans or subscriptions, which may vary by:

number of authorized users;

scope of available applications or modules;

resource allocation or operational features;

level of technical support; and

any other criteria announced by the Company.

Use of the platform is subject to the limits and features of your selected or approved plan. You acknowledge that any increase in the number of users or activation of additional features may result in additional fees. We may review the number of active users on the account for compliance purposes and may adjust fees with immediate effect if the permitted limits are exceeded.

8.4 Changes to Fees:

We may change the prices of our services and applications at any time at our discretion. Any such price change will be notified to you and will apply to future billing periods after the current term ends, or upon your selection of a new plan.

If you wish to terminate or change the affected services in response to a pricing change, you must do so during the validity period of the pricing notice sent to you. If you do not terminate or modify the affected services during such period, your continued use may be deemed implied acceptance of the new prices, unless your express consent is required by applicable law.

If you fail to pay fees within the required period, we may suspend your access to the services or applications and may take such other lawful measures as we deem necessary to collect the unpaid amounts.

All fees must be paid by the deadline stated in the invoice or at the beginning of the approved usage term. Granting you access to paid services does not waive our right to collect outstanding fees.

8.5 Discounts and Promotional Offers:

Some announced prices may be limited-time discounts, coupons, promotional pricing, sale pricing, or exclusive offers. Such pricing is typically temporary and expires either in accordance with the terms of the offer or at the start of a new subscription term.

8.6 Non-Refundability:

All fees paid for the use of Qriib Space services are final and non-refundable, whether the services are used in whole or in part. Suspension or termination of an account for breach of these Terms does not create any obligation to refund amounts paid. Likewise, if you discontinue use of the services before the end of the applicable term, you are not entitled to a refund of any portion of the fees paid.

8.7 Usage Verification:

You agree that we may use technical and automated means to verify compliance with your contracted plan limits, provided that such verification does not include inspection of your content. If overuse is confirmed, we may adjust the invoice, upgrade the plan, or suspend the service.

9. Suspension and Termination

9.1Paid services are made available to you for the usage period specified in the selected plan or in the issued invoice. No automatic renewal occurs unless you expressly request otherwise.

9.2 Termination by the User: You may terminate your subscription or stop using paid services at any time through account settings or designated channels within the platform. You acknowledge that terminating use of the services or deleting your account before the end of the subscription term does not entitle you to a refund of fees already paid. If you later wish to resubscribe, your resubscription will be subject to the then-current prices and terms.

9.3 Suspension by the Company :We may, at our discretion, suspend, restrict, or terminate your access to the platform, in whole or in part, in any of the following cases:

violation of these Terms or any other policies on Qriib;

failure to pay due fees;

suspected unlawful or fraudulent activity;

technical or security risks threatening the platform or its users; or

request by a competent regulatory or judicial authority.

You authorize us to take such action without prior notice where notice could cause technical, legal, or security harm.

9.4 Effect of Suspension:

Upon suspension:

access to some or all services may be restricted;

the ability to add new data may be frozen; and

suspension does not relieve you from payment of any outstanding fees.

9.5 Effect of Termination

Upon termination:

you lose the right to access the platform and its services;

all licenses granted to you under these Terms terminate;

no refund of paid fees shall be due; and

any unpaid amounts remain immediately payable.

9.6 Access to Data After Termination:

During an active subscription term, you may access and download your data or content through the capabilities made available on the platform. If the usage term expires without renewal, the Company may retain the data and/or content for a period not exceeding sixty (60) days from the date of expiry for the purpose of allowing account recovery or data export. After that period, the Company may permanently delete the data without liability unless retention is required by law.

10. Intellectual Property:

10.1Qriib Space, together with all its trademarks, visual identity, software, technical, and operational components, including, without limitation, the name Qriib Space, its logo, module names, service names, domain names, designs, icons, overall look and feel, source and executable code, system architecture, database design, operating logic and workflows, graphical interfaces, modules, integrations, APIs, technical documentation, explanatory content, and any updates, enhancements, or later releases, are the exclusive property of Tawteen Tech or its licensors and are protected by applicable local and international intellectual property laws.

Your use of the platform and payment of fees do not transfer to you ownership of any such rights. You may not use any of the foregoing for any commercial activity, marketing materials, product, or service in any manner suggesting partnership, endorsement, affiliation, or approval.

10.2 Feedback: If you, your employees, any end user, or any contractor engaged by you submit comments, feedback, suggestions, ideas, know-how, concepts, improvements, or recommendations relating to our websites, services, or applications, including suggestions for new features or functions (collectively, “Feedback”), you acknowledge that we shall own all rights, title, and interest in such Feedback.

We may incorporate such Feedback into public releases of the platform without attribution, and may use any Feedback, including any intellectual property rights therein, for any purpose without compensation, attribution, or payment to you or any third party. We are under no obligation to use any Feedback at all, and any use remains entirely at our discretion.

10.4Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the platform only during your subscription term and only for your lawful internal operational purposes and in accordance with your approved plan.

Your subscription does not grant you the right to copy, reproduce, analyze, decompile, reverse engineer, create derivative works, build similar systems, resell, lease, or make the platform available as a service to any third party without written authorization, or use any part of the platform to build a competing product. All rights not expressly granted are reserved by the Company.

10.5All data and content that you input, upload, or create through the platform remain owned by you or the entity you represent. The Company acquires no ownership in your data, and its role is limited to technically processing and operating such data to provide the service under these Terms.

However, you authorize the Company to use aggregated data, anonymized data, and general statistical indicators for service improvement, performance development, and analytics, provided that your identity and private data are not disclosed.

10.6All rights not expressly granted to you under these Terms or under your subscription remain reserved by Tawteen Tech. Nothing in these Terms grants you or any third party, whether expressly or by implication, any right, title, or interest in any of Tawteen Tech’s property or intellectual property.

11. Data Transfers:

You agree that, in the course of providing our services, we may process, store, or transfer your data and the data of your end users across national borders, including to data centers or technical service providers located outside the country in which you reside or operate.

We undertake to ensure that any such data transfer is carried out in accordance with applicable laws and in compliance with applicable data protection requirements, using appropriate contractual and organizational safeguards.

12. Confidentiality:

12.1 Confidential Information: “Confidential Information” means any information relating to these Terms, our websites, services, or applications, disclosed by us, for us, or on our behalf, whether directly or indirectly, to you or any end user, or otherwise learned or accessed by you or any end user, including, without limitation, business information, development plans, product roadmap details, strategic plans, source code or any part of it, technical architecture, designs, databases, interfaces, security mechanisms, protection protocols, services, products, pricing, methods, processes, financial data, trade secrets, know-how, and marketing plans, regardless of the form or medium in which such information is conveyed, as well as any derivative information and any information designated or understood to be confidential, whether marked confidential or not.

12.2 Customer Information: With respect to you, any information disclosed by you to Tawteen Tech shall be treated as confidential to the extent required by applicable law, as shall any information designated by you as confidential or sensitive (“Customer Confidential Information”).

12.3 Exclusions: Information shall not be deemed confidential where it is proven that it:

was already known to the receiving party prior to disclosure without any obligation of confidentiality;

became publicly available without breach of these Terms;

was lawfully obtained from a third party not under an obligation of confidentiality; or

was independently developed without use of the disclosing party’s confidential information.

12.4 Mutual Confidentiality Obligations:

Both Tawteen Tech and you agree to:

refrain from disclosing confidential information to any third party except to employees, consultants, or contractors who need to know it;

ensure that such persons are bound by confidentiality obligations no less stringent than those contained herein; and

implement reasonable and appropriate security measures to protect confidential information against unauthorized access.

You further undertake, for yourself and for those acting on your behalf, not to exploit confidential information for any competitive or commercial purpose outside the scope of your use of the platform.

We may also disclose your confidential information, despite the restrictions of this section and without prejudice to any of our other rights, where permitted by applicable law or governing agreements relating to these Terms or the services, provided that we give you prior notice where legally and practically possible, unless such notice is prohibited by law, could create a risk of harm, constitutes an emergency, or threatens our property, websites, services, applications, or rights.

13. Third-Party Integrations

13.1You acknowledge that Qriib may provide integrations or links with third-party services or systems. The Company bears no responsibility for the availability of such services, the accuracy of their data, their privacy policies, or any faults or changes affecting them.

Your use of any external integration is at your own risk. You agree that we are not responsible for any act, omission, performance, or failure by any third-party provider, including access to, modification of, or deletion of data, regardless of whether we support, recommend, or approve any such third-party offerings. We do not guarantee interoperability or support for any third-party offering with which you contract.

13.2You may, at your discretion, decide whether to purchase or connect with any third-party offering. Any use of a third-party offering is governed solely by that third party’s terms, provided that such use does not harm Tawteen Tech or violate our policies or these Terms.

14. Use of APIs:

14.1 Availability of APIs:

We may make APIs available to enable integration with external systems or applications. Their use is subject to these Terms, the various Qriib policies, and any applicable technical documentation.

14.2 Rate Limiting:

You agree that we may set or restrict the number of requests, volume of consumption, or call rates as necessary to maintain platform stability and security. We may suspend or restrict access where technical limits are exceeded, without liability.

14.3 Third-Party Applications:

We are not responsible for the performance, security, availability, or compatibility of any third-party system or application connected to the platform through the API, nor do we guarantee continued integration with any external application.

14.4 Security of API Keys:

You are solely responsible for safeguarding your API keys and tokens. Any use of them shall be deemed your use. We are not responsible for unauthorized access resulting from your negligence or your sharing of account or service access with others.

14.5 API Changes:

We may modify, update, or discontinue any API version, including by introducing breaking changes, with reasonable prior notice where practicable. We do not guarantee indefinite support for previous versions.

15. Scope of Our Warranties:

15.1You accept our websites, services, and applications in their current form. Tawteen Tech, its affiliates, suppliers, and licensors disclaim, to the fullest extent permitted by law, all warranties, whether express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.

You acknowledge that Qriib, its services, modules, and features are provided on an “as is” and “as available” basis, without warranties of any kind, including, without limitation, warranties relating to fitness for a particular purpose, uninterrupted operation, absence of software errors, achievement of specific business results, or compatibility with all external systems.

15.2We do not warrant that the service will be entirely free of technical faults, continuously available at all times, or suitable for all of your undisclosed requirements. Use of our websites, services, and applications is at your sole risk.

You remain solely responsible for any damage you may suffer as a result of using our websites, services, applications, or any Qriib services, features, or functionalities. Qriib Space is a technical tool for business management and operation, and the Company shall not be responsible for:

administrative, financial, or operational decisions you make based on your use of the platform;

direct or indirect losses arising from your reliance on system reports, indicators, or analytics; or

misuse of data or your entry of inaccurate data.

You are solely responsible for the accuracy of entered data, reviewing outputs, and complying with the laws applicable to your business activity.

15.3You acknowledge that Qriib Space and its features may be subject to periodic maintenance, technical updates, security upgrades, and operational improvements that may occasionally result in temporary service interruption. We will use reasonable efforts to schedule maintenance outside peak periods, but this does not create any guaranteed minimum availability commitment unless expressly agreed otherwise.

16. Limitation of Liability:

To the fullest extent permitted by applicable law, Tawteen Tech, its affiliates, subsidiaries, directors, officers, agents, employees, licensors, and suppliers shall not be liable for:

any special, indirect, incidental, or consequential damages, including claims for loss of profits, data, information, business interruption, or financial loss, even if advised of the possibility of such damages;

any need to modify your practices or content, or any loss of business or inability to conduct business resulting from updates or changes to these Terms;

any commercial loss, including loss of profit, revenue, income, use, anticipated savings, business, contracts, opportunities, or goodwill;

unauthorized access to, or loss, deletion, alteration, or disclosure of system data, your content, personal data, or payment-related information;

any loss or damage arising from use of our free services, promotional free access, or free packages;

termination, suspension, discontinuation, or disconnection of services; or

the failure or interruption of your internet services or related maintenance.

17. Indemnification:

17.1You agree, to the extent permitted by applicable law, to indemnify, defend, and hold harmless Tawteen Tech, its affiliates, licensors, suppliers, directors, employees, shareholders, members, consultants, and agents (collectively, the “Indemnified Parties”) from and against any claim, demand, action, proceeding, liability, loss, damage, penalty, fine, cost, or expense, including reasonable attorneys’ fees, arising out of or relating to:

your use, or any end user’s use, of our websites, services, or applications, including unlawful entry, upload, or processing of data, the legality and accuracy of such data or content, misuse of features, or operation of the system beyond its intended nature or technical limits;

any virus, malicious code, or harmful file introduced into the system through your account or environment, or resulting from your failure to secure your devices or credentials;

your breach, or any end user’s breach, of these Terms, applicable law, or any policy available on Qriib Space;

any liability or error relating to payment of subscription fees, payment methods, value-added tax, or other tax obligations arising from your use of our services, including your failure to pay, withhold, or report taxes;

your infringement, or any end user’s infringement, of any intellectual property right or other right of any person or entity, including rights relating to data, trade secrets, trademarks, copyrights, or similar rights;

any dispute between you and an end user; or

any harm to any third party, whether personal or property-related, arising from your acts or omissions or those of any end user.

This indemnification obligation survives suspension or termination of your account and expiration of the subscription with respect to any event arising during your access to or use of the platform.

18. Reporting Problems and Complaints:

To report any problem or complaint relating to our websites, services, or applications, you may contact our support team through the Contact Us pageContact Us | Qriib | Qriib.

We undertake to provide a prompt and effective response to complaints or problems affecting your experience and use of our websites, services, or applications, and we aim to respond within a maximum of seventy-two (72) business hours.

If your issue or complaint is not resolved through our support agents, you may contact us at support@qriib.com.

19. Dispute Resolution Committee and Waiver of Court Action Prior to Referral

19.1By accepting these Terms, you agree that any dispute arising between you and Tawteen Tech shall first be referred to a dispute resolution committee specially formed by our specialists to settle disputes relating to these Terms or the implementation of any of their provisions. Accordingly, you expressly waive the right to initiate or participate in any legal action before first referring the matter to the dispute resolution committee, except as stated in Section 19.3 below.

19.2 Disputes Covered: You agree that any dispute arising between you and Tawteen Tech in relation to these Terms, the services, applications, integrations, advertising or marketing communications, your account, or any aspect of your relationship or dealings with us shall be resolved through our dispute resolution committee rather than through court proceedings.

This also includes claims, disputes, and demands based on facts that occurred before these Terms or any prior version, negotiation, or draft of them, as well as disputes arising after termination of the Agreement.

19.3 Excluded Disputes: The dispute resolution committee does not apply to:

small claims court matters, provided you meet the court’s requirements before seeking committee resolution and provided the claim is pursued on an individual basis;

claims relating to intellectual property rights, including trademarks, trade dress, industrial designs, domain names, trade secrets, copyrights, and patents; and

claims brought by us in relation to espionage, hacking, data theft, or attempted theft of any Tawteen Tech content.

19.4 Procedure: Before resorting to the dispute resolution committee, you must first contact our customer service team and attempt to resolve the issue or complaint. If the matter is not resolved within thirty (30) business days, and all practical avenues have been exhausted such that the matter becomes an actual dispute or claim, you may then escalate it to the dispute resolution committee.

As a condition of escalation, you must provide evidence of your prior efforts to resolve the issue through customer service, such as email correspondence or direct communication records, or evidence showing failure by customer service personnel to provide support.

To report any genuine claim or potential dispute concerning these Terms, the services, applications, integrations, advertising, marketing communications, your account, or any aspect of your relationship or dealings with us, please contact support@qriib.com.

The dispute resolution committee undertakes to review and decide the submitted claim or dispute within a reasonable period from the date of notification.

20. Aggregated and Anonymized Data:

20.1You authorize us to collect and aggregate technical and other data concerning your use and the use by end users of our websites, services, and applications on an anonymized basis (“Aggregated Anonymized Data”). Such data shall be processed in a manner that does not directly or indirectly identify you, any end user, or any of your customers, and shall not contain personal information that can be re-identified.

20.2You further authorize us, to the extent permitted by law, to use such data for analyzing, developing, improving, operating, and supporting our websites, services, and applications for you and for other customers, as well as for establishing industry benchmarks, guidance, best-practice recommendations, testing new features, preparing general statistical reports, and producing marketing materials or case studies in a non-identifiable form.

20.3Aggregated Anonymized Data is our exclusive property, and its use does not give rise to any financial obligation to you. Nothing in this section shall be construed as giving us the right to process or disclose your personal data in a manner that identifies you; any handling of personal data remains subject to the data protection provisions of these Terms.

21. Marketing:

You grant Tawteen Tech the right to:

identify you as one of our customers; and

use your trademark in accordance with your applicable brand guidelines.

We may keep you informed of new services or applications through notices on your account or via your email address. We may also invite you, at our discretion, to participate in surveys regarding service quality and your experience, and may request your comments or suggestions in order to improve our websites, services, and applications.

You may always opt out of marketing communications in general or tailor the categories of communications you wish to receive.

22. Amendments to the Terms:

22.1 General Amendments

You agree that we may, from time to time, update, amend, delete, or add provisions to these Terms in line with platform development, technical changes, legal or regulatory developments, or changes to our business model or plans.

The updated version will be published on the website together with its effective date, and such amendments shall become binding on you automatically. Your continued use of our websites, services, or applications after such amendments constitutes your implied acceptance of the amended Terms. We therefore recommend that you regularly review updates.

22.2 Other Amendments:

You further authorize us to amend, remove, or add to our policies, notices, and similar documents applicable to your use of our services and applications, with or without notice. However, if material changes are made that may adversely affect your access to or use of our services, or if we discontinue a particular service, we will provide prior notice of not less than two (2) business days where practicable.

This does not apply in urgent cases such as abuse prevention, compliance with legal requirements, or resolution of security or operational issues. You should therefore regularly review our websites and may subscribe using an approved email address to receive certain policy and notice updates.

22.3 Responsibility for Updating Contact Information:

You are responsible for keeping your email address and contact information up to date for receipt of notices we may send to you, for reviewing these Terms and our Privacy Policy periodically, and for reviewing any published notices. The Company shall not be responsible for your failure to receive notices due to outdated contact information.